September 19, 2017
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Travel Impressions™

Dear Valued Travel Partners,

Since Hurricane Irma roared its way into existence, our thoughts have remained with our friends in the Caribbean. With Hurricane Maria on her tail, we know that this season has been a trial to those who live on, visit, and love these islands—yourself included.

Our call center staff has been working overtime to make sure that every call, every concern, and every question is answered with the patience and specificity you expect from Travel Impressions. Although we regret the longer waits, please know that when we do speak, our representatives will provide you with the time you need to resolve whatever is on your mind. And don't forget to take advantage of our new and convenient Virtual Hold feature, which will save your place in our queue and generate an automatic call-back from our team, freeing you up for other important tasks.

However, in order to keep ALL hold times as short as possible, we strongly urge you to first consult our below list of storm-related resources—including the Notifications links on the Travel Impressions websiteunless your clients are traveling within the week.



General Notifications and Alerts from Travel Impressions



Status Updates from the Caribbean Hotel & Tourism Association



How to Donate to the Caribbean Tourism Recovery Fund via Tourism Cares

These may address your needs more immediately and save you significant time. Updates from suppliers are still coming in and if not posted, may not be available; professionals with customers impacted by Irma and/or Maria but not traveling until 2018 should check these other news outlets to eliminate waiting on the line.

We will continue to track the coming storm as well as rebuilding efforts in the Caribbean, and pledge to provide the support and facts you deserve. In addition, I thank you for your patience and patronage. It is as important to me as it is to you that your customers have the vacation of a lifetime every vacation, and the entire team is dedicated to making sure this happens.


Scott Wiseman
Travel Impressions
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Travel Impressions 465 Smith Street Farmingdale, NY 11735